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Use this form to address your concerns regarding an existing order, and get a fast response.
FAQ
Is the same day delivery possible?
In most cities, delivery is possible on the day of the order when placing an order before 18.00 by local time. However, as a rule, the cost of delivery on the day of the order is a little more expensive. For more information, see the delivery section.
How to order flowers to the hotel?
In most cases, the delivery to the hotel is done to the reception. The courier says the name of the recipient and asks to send the bouquet to the room or give it personally. In case the room is registered by another person or any other difficulties, we will contact you.
How to know that my order was delivered?
After delivery, you will receive a notification that the order has been delivered. The notifications are sent to the mail specified in the order. Furthermore, you can contact us through the form above or write us an email to info@floral-expert.com for clarifying the status of the order
How to keep flowers fresh for a long time?
You will find a lot of useful articles in our blog. The main rule is to cut the stems of the flowers approximately by 1cm before putting them into the water.